Information Tech Specialist I
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- North Kansas City Hospital
- IT INFRASTRUCTURE & TECH SERV
- Professional-Non Clinical
- Saturday and Sunday noon - midnight
- Req #: 15767-11311
EXPERIENCE:Minimum one yearexperience supporting Workstation/Printer/Other endpoint hardware, preferably in a hospital environment, or ability to demonstrate proficiency during interview. Hands-on and over the telephone troubleshooting experience required. Incident Management experience preferred � Managing incidents throughout their lifecycle from incident recognition to incident resolution and then subsequent documentation.
SPECIAL SKILLS:Logical and creative thinking abilities, problem solving, communication, and interpersonal skills. Intermediate skill level with Microsoft Operating Systems and Microsoft Office applications.
OTHER:Must have reliable transportation to support off campus customers and other remote sites.
LICENSE/CERT: , CompTIA A + within 6 months of hire, Network + within 6 months of hire Preferred: ITIL (Information Technology Infrastructure Library), Microsoft Certifications
EDUCATION: , Preferred: Associates - Computer Information Systems, Bachelors - Computer Information Systems