Patient Service Representative

Meritas Health has a need for a Patient Service Representative to join our 64^th Street Express team! If you’re looking for a great opportunity to serve our community and be part of our growing team, join our Meritas family where there is more for you!

Here at Meritas, our mission is to provide hope and healing to every life we touch. Whether you are treating patients at a primary care or specialty clinic, every employee works together to complete this mission. Joining Meritas means you are joining a family that is committed to serving our community and giving our patients better quality of life.

Reasons to Join Meritas:

Your Mission:

To ensure every patient and their guest receives the best customer service possible and to make them feel valued and cared for.  You will be the face of the Meritas practice, checking patients in and performing administrative duties to prepare the patient for the providers.

Job Responsibilities:

Schedule:  Must be very flexible on days and shifts.  This will require rotating weekends.  

Qualifications:

More Possibilities

As the largest network of healthcare providers in the Northland, we can offer you more opportunities to grow.  Here at Meritas, we believe that together, we will become legendary for our commitment to remarkable patient care. If you are looking to better the lives of those in our community, then join our Meritas family, where your voice counts.  

Competitive compensation and benefit package. EOE; Post Offer Drug Screen. 

• Great benefits (Medical/Dental/Vision/Life/Disability)
• Employer matched retirement plan
• Paid Time Off
• Holiday Pay
• Educational assistance
• Employee referral program
• Meet and greet patients and their guests
• Complete patient registration and check eligibility
• Communicate and collect co-pays
• Balance cash box daily
• Schedule patient appointments
• Answer phones, triage incoming calls, take messages, follow up
• Document patient information in the EMR (Cerner)
• High school diploma or GED
• 2+ years of experience in a clinical setting is required 
• Strong Customer Service experience
• Basic office skills - ability to navigate a variety of computer systems
• CPT and diagnosis coding experience is a plus but not required
• Remain HIPPA Compliant
• Demonstrate excellent customer service
• Demonstrate leadership
• Ability to multi-task and prioritize