Patient Service Representative

Reasons to Join Meritas:

• Great benefits (Medical/Dental/Vision/Life/Disability)
• Employer matched retirement plan
• Paid Time Off
• Holiday Pay
• Educational assistance
• Employee referral program

Your Mission:

To ensure every patient and their guest receives the best customer service possible and to make them feel valued and cared for.  You will be the face of the Meritas practice, checking patients in and performing administrative duties to prepare the patient for the providers.

Job Responsibilities:

• Check out patients at the end of their visit
• Assists with scheduling follow up visits
• Working with drug reps on scheduling
• Managing the digital fax inbox with electronic filing and scanning
• Answer phones, triage incoming calls, take messages, follow up
• Document patient information in the EMR (Cerner)

Qualifications:

• High school diploma or GED
• 2+ years of experience
• Strong Customer Service experience
• Basic office skills - ability to navigate a variety of computer systems
• CPT and diagnosis coding experience is a plus but not required
• Remain HIPPA Compliant
• Demonstrate excellent customer service
• Demonstrate leadership
• Ability to multi-task and prioritize
• Professionalism is a must

More Possibilities

As the largest network of healthcare providers in the Northland, we can offer you more opportunities to grow.  Here at Meritas, we believe that together, we will become legendary for our commitment to remarkable patient care. If you are looking to better the lives of those in our community, then join our Meritas family, where your voice counts.  

 EOE/Pre-employment drug screen and background screen required