IT Operations, Specialist
This job posting is no longer active.
- North Kansas City Hospital
- IT OPERATIONS & PMO
- Administrative
- DAYS
- FT
- Req #: 17622-12995
Summary
EXPERIENCE: At least 2 years related experience in an executive office setting and operational project execution experience. Business Writing, Customer Service/Service Excellence and Time Management Training preferred. Healthcare environment preferred.
SPECIAL SKILLS:Proficient in Microsoft 365 as a super user (Teams, OneDrive, SharePoint, OneNote, Excel, PowerPoint, and Word), familiarity with Microsoft Active Directory, familiarity with ServiceNow IT Service Management and Business Management modules, strong organizational, written and verbal communications and customer service skills.
OTHER:Understanding IT systems and processes. Excellent prioritization and organizational skills, and ability to balance multiple issues and projects in a fast-paced environment. Critical thinking skills and a high degree of discretion, judgment, and tact. Able to communicate effectively with all levels of management, internal and external customers. Proficient in the use of desktop/laptop/mobile technology hardware, software, and audio-visual technologies. Keen attention to detail. Maintains a positive attitude and is intellectually curious.
LICENSE/CERT: Required: ITIL (Information Technology Infrastructure Library)
EDUCATION: Required: Bachelors - Related Field